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  • I Submitted A Support Request And Have Not Heard Back

    NOTE: As of June 1, 2020, you may not submit a ticket via email.   Support is offered via chat and web (form).   You can reach support in the following ways:  Via the 'Help' widget in the lower r...

  • My Account Has Been Blocked

    If you were taken to a screen that says your account is being verified, there is no need to worry. Something triggered our security system and our Support Team will most likely unblock your account...

  • I Can't Log In

    If you can't log in to Club Texting, it means you are using the wrong Username and/or Password. If you forgot your username, click here. If you need to reset your password, please use our reset pas...

  • I Forgot My Username

    If you forgot your username, please click here.   You will be instructed to enter your Mobile # and Email, and then click Recover Username. Your username will be sent via text to your mobile number...

  • How To Use API

    Club Texting provides API via an HTTP/ Internet post. The API calls can be made from nearly all popular programming languages. You must first create a Club Texting account to be able to use API. To...

  • Activating API

    To activate the API for your account, please contact support here. Be sure to include the log in Username for your account. For complete API documentation, click here.

  • I Forgot My Password

    If you forgot your password click here. You will be instructed to enter your Username or Email, and then click Reset Password. A temporary password is sent to your email address. Tip: You can use t...

  • I Want A Refund

    You may request a full refund of any unused, nonmonthly plan credits within one (1) business day of purchase. No other refunds will be given.

  • My Message Won’t Send Correctly

    My sent messages do not appear correctly Club Texting only supports sending plain text, as certain characters are rendered differently on different mobile telephones. Any character copied from an o...

  • Importing CSV, XLS & XLSX Files

    To import contact information into the Club Texting system using a CSV (comma separated value), or Excel, file: From the left navigation panel, Click Contacts. When the menu expands, click Mass Up...